Customer Satisfaction form

In order to help us constantly improve our service, we thank you for taking
a few minutes of your time to fill in this form with your remarks and suggestions.

Personal informations
Name *
Email *
Address
Zip Code
City
Country
Room number *
Arrival on the *
Your opinion about :
The concept		Very good                         Good                         Disappointing
Reception	Welcome :	Very good                         Good                         Disappointing
	Service :	Very good                         Good                         Disappointing
Lounges	Atmosphere :	Very good                         Good                         Disappointing
	Comfort :	Very good                         Good                         Disappointing
Rooms	Comfort :	Very good                         Good                         Disappointing
	Cleanliness :	Very good                         Good                         Disappointing
	Service :	Very good                         Good                         Disappointing
Breakfast in the lounge	Content :	Very good                         Good                         Disappointing
	Quality :	Very good                         Good                         Disappointing
	Service :	Very good                         Good                         Disappointing
Breakfast in the room	Content :	Very good                         Good                         Disappointing
	Quality :	Very good                         Good                         Disappointing
	Service :	Very good                         Good                         Disappointing
The fitness	Atmosphere :	Very good                         Good                         Disappointing
	Cleanliness :	Very good                         Good                         Disappointing
How did you hear about our hotel ?
Previous stay          Recommendation          Travel agency          Travel guide, magazine          Websites  Other website / Website's name :
What was the primary purpose of your visit ?
Leasure          Business
Would you recommend our hotel ?
YES          NO
Comments
Personal data collected on this customer satisfaction form are available only by persons in charge of processing within the Hotel Esprit Saint Germain. The data marked with an asterisk (*) are required. Under the n ° 78-17 "Informatique et Libertés" of January 6, 1978, you have the right to access, rectify, modification, deletion and opposition on these data.
HOTEL ESPRIT SAINT GERMAIN - 22 rue Saint Sulpice 75006 PARIS FRANCE Tél. : +33 (1) 5310 5555 - Fax : +33 (1) 5310 5556 - contact@espritsaintgermain.com